The City of Waterloo is under a boil water order as directed by Illinois American Water. The continuous cold weather has caused an increase in water main breaks and resulted in a loss of pressure across their distribution system, resulting in a boil water order. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses.
If you have a health care need that requires purified or filtered water, you should reach out to your healthcare provider with any questions.
Notification will be completed in the same manner should additional action be required as well as when the boil water order is lifted.
Thank you for your cooperation.
